The Survival Podcast Forum

Site Suggestions, Support and Resources => Industry Reviews => Topic started by: Kilgor on January 21, 2011, 12:45:50 PM

Title: Amazon.com
Post by: Kilgor on January 21, 2011, 12:45:50 PM
I don't want to go too deep into the specifics because someone could do this to abuse Amazon, but I recently purchased a high dollar ($400) survival item from Amazon and it arrived with some shipping damage.  A call to Amazon and they MORE than made it right to the point where I felt a little guilty accepting it.  Very good customer service.

Amazon has earned the right to my business.   :)
Title: Re: Amazon.com
Post by: Sperls on January 21, 2011, 03:23:05 PM
I would have to agree 100%. I like that they will call you to follow up, but only after you enter your number and a time. Class organization all the way.
Title: Re: Amazon.com
Post by: Mastoo on January 21, 2011, 06:43:06 PM
I bought an Amazon TV a few weeks ago.  Last night I noticed they were selling it much cheaper now.  I clicked on the button that said "Found a cheaper price", and this morning they gave me a refund for the difference.  My time invested = 2 minutes.  No wonder a full page of my discover bill says amazon this and amazon that.
Title: Re: Amazon.com
Post by: MaddoginMass on January 22, 2011, 07:47:17 AM
I'm a big time customer of Amazon.  Spend probably thousands of dollars a year.  I have always had very good luck with them. 
Title: Re: Amazon.com
Post by: Kilgor on January 22, 2011, 01:03:41 PM
I bought an Amazon TV a few weeks ago.  Last night I noticed they were selling it much cheaper now.  I clicked on the button that said "Found a cheaper price", and this morning they gave me a refund for the difference.  My time invested = 2 minutes.  No wonder a full page of my discover bill says amazon this and amazon that.

That's a good tip.  I din't know they did that.  Thanks!
Title: Re: Amazon.com
Post by: JGreene on January 22, 2011, 01:21:43 PM
I do a lot of shopping through Amazon, including a generator.  My only beef is not being able to call them.  Well... I couldn't find a number to call anyway, perhaps I just missed it.  The price is always competative and its usually on my doorstep in no time.

My understanding is that if we follow a link through the TSP that it will get some 'credit' or reward for the sale?  I have a hard time remembering to do that, and I think its only been recently that the ads have been showing up in the forum here.
Title: Re: Amazon.com
Post by: ChrisFox on January 22, 2011, 02:12:04 PM
With Amazon Prime it's even better. 80 a year and no shipping. I find I'm not padding my order to 25 anymore  :)
Title: Re: Amazon.com
Post by: Sister Wolf on January 22, 2011, 03:13:16 PM
Hey guys!  Since you're all already shopping through amazon, could you do the forum a favor and use a link from the forum (amazon ads on the bottom of this page will work and when I get home tonight I'll post something more permanent in this thread)?  When you buy ANYTHING from amazon after getting to their site through our links, it supports the forum big time.  It doesn't cost one penny extra for you guys to do it that way and it's just one more way of keeping the forum alive and kicking!

Thank you! And I'm super extremely happy that you're all so happy with amazon!  It means we chose an exceptional advertiser for the forum when we chose them!
Title: Re: Amazon.com
Post by: Mastoo on January 22, 2011, 04:28:04 PM
I do a lot of shopping through Amazon, including a generator.  My only beef is not being able to call them.  Well... I couldn't find a number to call anyway, perhaps I just missed it.  The price is always competative and its usually on my doorstep in no time.

First time I noticed Amazon's option to have them call me (I think it was under Help or Contact) I snickered but tried it.  Seconds later my phone rang and a human from Amazon answered my question.  It's like the Twilight Zone where I get better customer service from a web site than a store.
Title: Re: Amazon.com
Post by: Nicodemus on January 22, 2011, 04:29:18 PM
I usually buy bulk spices that I can't find locally through the shops at Amazon. It's a great way to shop if you can't find things in your locale.

I like the ability to read reviews as well, so remember to review an Amazon seller or product if you get the chance.
Title: Re: Amazon.com
Post by: ChrisFox on January 22, 2011, 08:05:05 PM
I'm starting to buy food there. Boxes of cereal on the cheap. Plus it's the only place I can find my cologne anymore.
Title: Re: Amazon.com
Post by: Nicodemus on January 22, 2011, 10:53:17 PM
I'm starting to buy food there. Boxes of cereal on the cheap. Plus it's the only place I can find my cologne anymore.

Hai Karate?  :D

http://www.youtube.com/watch?v=jtwh3nQP5Uo# (http://www.youtube.com/watch?v=jtwh3nQP5Uo#)
Title: Re: Amazon.com
Post by: archer on January 22, 2011, 11:00:06 PM
Hai Karate?  :D
Damn, I had a bottle of that when I was much younger. Guess my bottle was defective, I never had to defend myself from rabid women.
Title: Re: Amazon.com
Post by: Kilgor on January 23, 2011, 06:13:38 AM
My only beef is not being able to call them.  Well... I couldn't find a number to call anyway, perhaps I just missed it. 

Use http://gethuman.com/ (http://gethuman.com/) for almost any company to get a direct number to a human being with little to no wait.  It worked great for me when I had to call Amazon.
Title: Re: Amazon.com
Post by: SWNH on January 23, 2011, 09:36:46 PM
Amazon absolutely rocks. First purchase was in 1999. Spent well into 5 digits with them since then.

Couple tips:

Amazon Prime membership: For $89/yr, anything that is normally "Free Super Saver" shipping will be shipped 2-day delivery. No minimum purchase. I've purchased a $2.04 microphone for my iPod and it was in my mailbox in 2 days...for $2.04 total. Want it overnight? Only $3.99 more (per item). Want it TODAY? Only $3.99 more (per item). They have "Local Express Delivery" for certain items stocked locally to you (order in the morning and get it that evening). I have yet to actually FIND any of those qualifying items, though.

Amazon Subscribe & Save: For qualifying products, get an addition 15% discount when you schedule automatic delivery. For example: Prilosec 42ct is $22.96 at WalMart. $21.75 at Amazon. Agree to have X number of packages sent automatically every X month(s) and the price drops to $18.49.  Rice-a-roni $1.42 at local store. Regular price $1.48 at Amazon. Subscribe & Save price, $1.25 (sold in 12ct cases) You can cancel the subscription anytime after your 1st scheduled delivery. This is also a good way to build up some of your preps. I have 8 items so far that come to the house like clockwork in quantity, delivered by the "Great Brown Truck of Happiness". Dated and added to storage. Rotated as usual.

Other Sellers on Amazon: When you find an item you want on Amazon (especially books), look at the link showing other selling new or used. Personally, I prefer used books for the significant price savings. All purchasing is done THRU Amazon so THEY are on the hook if something goes amiss with the seller, although I've never had an issue.

** Usual Disclaimer: No affiliation other than a satisfied customer, batteries not included, contents may settle, your actual mileage may vary, no expressed or implied warentees...yadda, yadda, yadda. **

PS...Please, no comments on generics. I've tried 7 different brands and NONE worked as well as Prilosec.
Title: Re: Amazon.com
Post by: Sister Wolf on January 23, 2011, 10:38:59 PM
LOL!!!  Had to give you a +1 for the disclaimer.  VERY funny!
Title: Re: Amazon.com
Post by: phuttan on January 23, 2011, 10:48:34 PM
Whenever I find an item that I want to buy online, I always check to see if it is available through Amazon before I buy. I get lower prices a lot through Amazon. Every penny saved is a penny that can go to other preps or needs.

Pat
Title: Re: Amazon.com
Post by: Sister Wolf on January 23, 2011, 11:40:29 PM
Here, if you guys are gonna shop on Amazon, use this link to get there:

AMAZON (http://www.amazon.com/?_encoding=UTF8&tag=tf0d6-20)

That supports the forum.  :)

Thanks!
Title: Re: Amazon.com
Post by: JGreene on January 24, 2011, 05:19:28 AM
Here, if you guys are gonna shop on Amazon, use this link to get there:

AMAZON (http://www.amazon.com/?_encoding=UTF8&tag=tf0d6-20)

That supports the forum.  :)

Thanks!

It would be handy to have that link on the homepage... just sayin' ;)
Title: Re: Amazon.com
Post by: Sperls on January 24, 2011, 06:40:27 AM
Here, if you guys are gonna shop on Amazon, use this link to get there:

AMAZON (http://www.amazon.com/?_encoding=UTF8&tag=tf0d6-20)

That supports the forum.  :)

Thanks!


If I use this link as a "Favorite", will you still get credit or does it need to be 'clicked'?
Title: Re: Amazon.com
Post by: Mr. Bill on January 24, 2011, 09:52:46 AM
If I use this link as a "Favorite", will you still get credit or does it need to be 'clicked'?

It ought to work no matter how you use it.  It's that "tag=" part in the URL that gets us credit.
Title: Re: Amazon.com
Post by: Mr. Bill on January 24, 2011, 10:10:00 AM
It would be handy to have that link on the homepage... just sayin' ;)

I just added a little Amazon search box to the top of the home page.

I think there's an Amazon ad somewhere on pretty much every other page on the forum.  If you don't care about the item in the ad, you can still click on the amazon.com logo in any ad, and it'll take you to Amazon's homepage and give us credit for anything you order.
Title: Re: Amazon.com
Post by: Kilgor on January 24, 2011, 11:46:05 AM
Amazon absolutely rocks. First purchase was in 1999. Spent well into 5 digits with them since then.

Couple tips:

Amazon Prime membership: For $89/yr, anything that is normally "Free Super Saver" shipping will be shipped 2-day delivery. No minimum purchase. I've purchased a $2.04 microphone for my iPod and it was in my mailbox in 2 days...for $2.04 total. Want it overnight? Only $3.99 more (per item). Want it TODAY? Only $3.99 more (per item). They have "Local Express Delivery" for certain items stocked locally to you (order in the morning and get it that evening). I have yet to actually FIND any of those qualifying items, though.

Amazon Subscribe & Save: For qualifying products, get an addition 15% discount when you schedule automatic delivery. For example: Prilosec 42ct is $22.96 at WalMart. $21.75 at Amazon. Agree to have X number of packages sent automatically every X month(s) and the price drops to $18.49.  Rice-a-roni $1.42 at local store. Regular price $1.48 at Amazon. Subscribe & Save price, $1.25 (sold in 12ct cases) You can cancel the subscription anytime after your 1st scheduled delivery. This is also a good way to build up some of your preps. I have 8 items so far that come to the house like clockwork in quantity, delivered by the "Great Brown Truck of Happiness". Dated and added to storage. Rotated as usual.

Other Sellers on Amazon: When you find an item you want on Amazon (especially books), look at the link showing other selling new or used. Personally, I prefer used books for the significant price savings. All purchasing is done THRU Amazon so THEY are on the hook if something goes amiss with the seller, although I've never had an issue.

** Usual Disclaimer: No affiliation other than a satisfied customer, batteries not included, contents may settle, your actual mileage may vary, no expressed or implied warentees...yadda, yadda, yadda. **

PS...Please, no comments on generics. I've tried 7 different brands and NONE worked as well as Prilosec.

+Karma every time I see you post dude.  The subscribe and save deal just saved me $5!  I didn't know it existed, but if available why wouldn't I do it and save the 15%?  I could just go and cancel the subscription after ordering if I wanted to.

Very nice.  Thank you again!
Title: Re: Amazon.com
Post by: Sister Wolf on January 24, 2011, 01:32:01 PM
If I use this link as a "Favorite", will you still get credit?

Yup! 

I know Mr. Bill answered it already, but I wanted to add my yup to the party.
Title: Re: Amazon.com
Post by: Mr. Bill on January 24, 2011, 02:10:41 PM
Yup! 

I know Mr. Bill answered it already, but I wanted to add my yup to the party.

Proves you're a yuppie.
Title: Re: Amazon.com
Post by: archer on January 24, 2011, 02:14:31 PM
Proves you're a yuppie.

or a puppie?
Title: Re: Amazon.com
Post by: MaddoginMass on January 27, 2011, 05:03:46 AM
Another tip with Amazon.....

If there is something you want but are not in a rush to buy, put it in your cart and watch it for awhile.  When you revisit your cart, Amazon will notify you if the price has increased or decreased.  I do this regularly and see prices on particular items fluctuate regularly.  I've seen pressure canners move up $7 in a day and then move back down a couple days later.  Books do the same.  A lot of stuff will just move a couple cents though.  It isn't much, but if you compound that over time it does add up.

And Sis Wolf....just used the link to place an Amazon order a couple days ago.  Thanks for reminding us.
Title: Re: Amazon.com
Post by: Nicodemus on January 27, 2011, 08:26:07 AM
Thanks for all of the tips regarding Amazon, some of this information could save me some money, and give back a little to the forum. Thanks folks!
Title: Re: Amazon.com
Post by: swoods on January 27, 2011, 09:30:02 AM
Another tip with Amazon.....

If there is something you want but are not in a rush to buy, put it in your cart and watch it for awhile.  When you revisit your cart, Amazon will notify you if the price has increased or decreased.  I do this regularly and see prices on particular items fluctuate regularly.  I've seen pressure canners move up $7 in a day and then move back down a couple days later.  Books do the same.  A lot of stuff will just move a couple cents though.  It isn't much, but if you compound that over time it does add up.

And Sis Wolf....just used the link to place an Amazon order a couple days ago.  Thanks for reminding us.

I do this all the time and then check daily. I've saved a few bucks here and there by waiting. One book I saved $3 on by waiting until just the next day!
Title: Re: Amazon.com
Post by: Sperls on March 11, 2011, 03:21:21 PM
I have noticed that Amazon Prime now includes access to 5,000 on-line Movies and TV shows. I have been browsing the catalog and it seems comparable to Netflix (not sure if the #'s are close...).

Is anyone using this portion of the service? Prime already seems like a great deal and this might convince us to join...
Title: Re: Amazon.com
Post by: FreeLancer on March 12, 2011, 07:45:29 PM
Amazon is the gold standard in internet retail. 

Amazon Prime and Subscribe & Save are great deals. 

The iPhone app never crashes, allowing impulse buys 24/7. 

May UPS run forever.
Title: Re: Amazon.com
Post by: SWNH on March 13, 2011, 09:49:38 PM
I have noticed that Amazon Prime now includes access to 5,000 on-line Movies and TV shows. I have been browsing the catalog and it seems comparable to Netflix (not sure if the #'s are close...).

Is anyone using this portion of the service? Prime already seems like a great deal and this might convince us to join...

Yup, I watch 'em. The selection is very weak, though. Not a deal maker by any means.
Title: Re: Amazon.com
Post by: cjscuba on March 19, 2011, 06:29:02 AM
I am 6 months into my prime membership and have already made back the cost in the shipping I have saved. 
Title: Re: Amazon.com
Post by: abago on September 04, 2011, 08:46:54 PM
I have an Amazon rewards card.
I put my Utilities and Insurance on it and pay off the balance every month.
I get no interest charged and use the reward points to keep me supplied in books.

I have been using Amazon for several years and have no complaints.
My orders always come a day or two early.

Anything ordered from Amazon gives you triple points.
Title: Re: Amazon.com
Post by: Medicus on December 27, 2011, 02:27:25 PM
I have noticed that Amazon Prime now includes access to 5,000 on-line Movies and TV shows. I have been browsing the catalog and it seems comparable to Netflix (not sure if the #'s are close...).

Is anyone using this portion of the service? Prime already seems like a great deal and this might convince us to join...

I've been using Prime for almost a year now.  I tried it as an alternative to Netflix when NF got stupid with their pricing.  The selection of "Free with Prime Membership" movies and TV shows is limited and seldom changes so I wouldn't recommend it as a replacement for Netflix or Hulu Plus, but it's cool as a supplement.

Note:  This year Sons of Anarchy season 4 was not available on Hulu so I had to buy it on Amazon Prime.  Cost was $2.99 per episode for HD quality and episodes were available shortly after airing.  That plus the shipping perks make it more than worth it.
Title: Re: Amazon.com
Post by: mrdan on December 28, 2011, 04:17:55 AM
Ordering staples from Amazon is a great deal, not paper staples, household staples of life like dry goods, laundry detergent, toothpaste, etc. You can order on the scheduled rotation and save money, just like was stated. No limitation, no issues, cancel or modify anytime and of course no shipping charge. I've been on Amazon Prime for of, five years I guess. It absolutely rocks. It's not magic and sometimes your shipping charge is just included in a higher price. And sometimes, especially for esoteric items, there is no Amazon Prime option. I'd say I pay shipping on an item less than 5% of the time and I order A LOT of stuff from Amazon. By a lot I mean UPS probably has an entire shift working just for me.

One thing that wasn't mentioned was tax. Amazon doesn't charge local sales tax so your $40 dollars in dry groceries is just $40, not $40 plus sales tax. That adds up over time, big time. It's completely unfair to the local retailers and for mom and pop shops I give them plenty of business but I have no issue not shopping at Wally World locally. Btw, a bunch of states recently tried to force Amazon to hand over their customer lists so they could go back and charge the tax. Amazon told 'em to go pound sand so one more reason I support them.
Title: Re: Amazon.com
Post by: SWNH on December 29, 2011, 10:46:26 PM
By a lot I mean UPS probably has an entire shift working just for me.

You and me both! This year was a record for me.  211 orders (not items, separate orders) for 2011. Record time for a delivery (standard free 2-day, not overnight) was 14 hrs.
Title: Re: Amazon.com
Post by: mrdan on December 30, 2011, 04:06:59 AM
You and me both! This year was a record for me.  211 orders (not items, separate orders) for 2011. Record time for a delivery (standard free 2-day, not overnight) was 14 hrs.

Wow! 69 for me, I stand humbled by your Amazonioness!
Title: Re: Amazon.com
Post by: Mastoo on December 30, 2011, 05:51:35 AM
I went to return something recently and Amazon told me "Good news.  You're such a good customer you don't need to ship this item back.  Just keep it and we'll give you a refund."

Possibly a hint that I spend too much with them.
Title: Re: Amazon.com
Post by: Sarey on December 30, 2011, 11:59:11 AM
Didn't realize I could help the TSP by using the link to Amazon...

Situation now stands corrected!  :clap:
Title: Re: Amazon.com
Post by: LvsChant on December 30, 2011, 04:45:15 PM
One more tip for Amazon buyers... many independent sellers now stock their goods at Amazon through a program called "Fulfillment by Amazon". This means you can buy from them and get free shipping as if it were stocked and owned by Amazon. Just look for that feature when you look at some of the other sellers of an item you're purchasing. Or, if Amazon doesn't sell the item, but it is available from other sellers, if you look for the "Fulfillment by Amazon" on the listing, you can save some money on shipment.

(Basically, it's a way of selling on consignment. The seller packages up the goods and ships to an Amazon warehouse, where it is stored until sold on Amazon). Amazon takes care of all shipping, combines orders with other things for the shipping, collects payment, handles disputes, etc.
Title: Re: Amazon.com
Post by: Count Orloff on January 14, 2012, 07:20:50 AM
I'm starting to buy food there. Boxes of cereal on the cheap. Plus it's the only place I can find my cologne anymore.

I ordered a case of sardines from there with free shipping (and no, it wasn't built into the price of the product, it really was much cheaper than buying individual cans at the grocery store). I buy Amazon gift cards from Giant Eagle (a supermarket chain in Ohio, Pennsylvania, West Virginia, etc) and get 20 cents off a gallon for every $50 I spend. I only buy gift cards for specific items that I already intended to buy and I end up getting 30 gallons of gas for free every other month or so. I fill up the Ranger and 3 5-gallon gas cans each time.
Title: Re: Amazon.com
Post by: cheryl1 on January 14, 2012, 07:43:33 AM
I really like Amazon, but they have just entered an agreement with the state of Indiana to start collecting sales tax in 2014. No more Amazon for me.
Title: Re: Amazon.com
Post by: SWNH on January 14, 2012, 07:47:17 AM
I really like Amazon, but they have just entered an agreement with the state of Indiana to start collecting sales tax in 2014. No more Amazon for me.

It's only a matter of time before all Internet sales will be taxed by states that charge sales tax. With the economy the way it is, it might be sooner rather than later.
Title: Re: Amazon.com
Post by: cheryl1 on January 14, 2012, 08:51:17 AM
I figured that, but it just ticks me off that a company would choose to do it voluntarily.
Title: Re: Amazon.com
Post by: Jack Crabb on January 14, 2012, 09:18:14 AM
I really like Amazon, but they have just entered an agreement with the state of Indiana to start collecting sales tax in 2014. No more Amazon for me.

In fairness to Amazon, it is only an agreement to the extent that agreeing to something with a figurative gun to your head is a voluntary agreement. Amazon has been one of the leading opponents to collecting sales tax. Quill has been another. Amazon recently terminated their affiliate relations in California to avoid collecting tax on behalf of California.

However, SCOTUS is with the states here. If a company has a distribution center, server farm, affiliates, etc., the state can legally require the company to collect sales tax for transactions within the state.

With the prime memberships/free shipping, better prices, and payments to TSP, even with sales tax, one is probably still ahead.
Title: Re: Amazon.com
Post by: cheryl1 on January 14, 2012, 09:41:22 AM
Amazon already charges sales tax if I am getting something from an in-state seller. The new agreement means they will collect IN sales tax on out of state purchases.
Title: Re: Amazon.com
Post by: mrdan on January 17, 2012, 05:16:22 AM
Just to pile on, NC recently tried to do the same thing to Amazon. Amazon told them to go pound sand, ended their affiliates program, and fought them in court when NC demanded a list of all their customers and purchases in NC so NC could collect the tax directly. If they are "voluntarily" charging sales tax, I doubt it's very voluntary.
Title: Re: Amazon.com
Post by: Serenity Gulch on January 19, 2012, 06:53:01 AM
Be sure to check the return policy if you make any large purchases from them. Since Jack speaks so highly of the Powerdome EX I ordered one from Amazon as a Christmas gift for my husband. When he opened it, the manufacturer's packaging was damaged and it was quite obvious that the box had been opened before. Both of the power cords were missing, as well as the needles for the air compressor. I contacted Amazon and was told they did not accept returns on this item because the battery made it be a hazardous material, and that I should contact the manufacturer. The manufacturer has been playing games with me for 3 weeks now and we still have no power cords, so the item is useless.

I'm tired of the run-around I've been getting from Wagan so I contacted Amazon again. This time they said I could return the item but since it has been longer than 30 days since purchase I would have to pay a restocking fee. I told her I would have returned the item earlier but was originally told I could not return it. She just repeated the policy to me. I asked how much the fee would be. I was told the fee depended on the condition of the item when it was returned. If it was in good condition the only thing I would have to pay would be the shipping cost. If it was in damaged condition, such as the box being ripped or parts being missing then I would have to pay an additional fee. I asked how I could return the item in good condition when we had received it from them with a ripped box and items missing. The woman (who barely spoke English) just repeated that was their policy. I said "so basically you're making me pay a penalty because you sent me damaged merchandise?" and she just repeated the policy again. So looks like I'm screwed both ways and I still don't have a working Christmas gift for my husband. >:(
Title: Re: Amazon.com
Post by: pokeshell on January 19, 2012, 11:01:36 AM
I have noticed that Amazon Prime now includes access to 5,000 on-line Movies and TV shows. I have been browsing the catalog and it seems comparable to Netflix (not sure if the #'s are close...).

Is anyone using this portion of the service? Prime already seems like a great deal and this might convince us to join...

It tipped me over, but it is difficult to browse for titles. I can not find a clean way to sort buy titles that are "free" for members. Infact, I have never watched a movie it is so frustrating. They are trying to sell you movies. So the entire catalog is there and about 1/4 is free. Then some you rent, and some you buy. Pretty confusing. Even my Kindle fire is hard to browse movies.

However, I LOVE my prime membership, and will continue to renew. I would recommend and do not use this as the tipping point, just get it.
Title: Re: Amazon.com
Post by: SWNH on January 19, 2012, 11:13:05 AM
Use  this link to see what FREE movies are available for Amazon PRIME members:  http://www.amazon.com/s/ref=amb_link_355368542_2?rh=n%3A2858905011%2Cp_85%3A1&ie=UTF8
Title: Re: Amazon.com
Post by: FreeLancer on January 20, 2012, 10:55:34 PM
Be sure to check the return policy if you make any large purchases from them.

I hope that your problem was just an isolated event and not a change in Amazon's policies.  I have never had trouble returning the rare item that were defective.  Last summer I received a sealed lead-acid battery that was damaged in transit and was leaking all over the place.  Trying to return it from the Amazon web site stalled out since they don't allow return of hazardous items, but I reached someone (who I suspect was in India) on their online chat function and she refunded my purchase without any questions and told me to dispose of the damaged battery in a safe manner.
Title: Re: Amazon.com
Post by: TLBones on February 10, 2012, 03:13:29 PM
It tipped me over, but it is difficult to browse for titles. I can not find a clean way to sort buy titles that are "free" for members. Infact, I have never watched a movie it is so frustrating. They are trying to sell you movies. So the entire catalog is there and about 1/4 is free. Then some you rent, and some you buy. Pretty confusing. Even my Kindle fire is hard to browse movies.

However, I LOVE my prime membership, and will continue to renew. I would recommend and do not use this as the tipping point, just get it.

Actually to sort out the free videos is almost TOO easy you could miss it... at the top left of the amazon page select unlimited instant videos then prime instant videos.    If you have a kindle fire there is a toggle from prime/all videos.   
Title: Re: Amazon.com
Post by: pokeshell on March 11, 2012, 01:41:16 AM
Actually to sort out the free videos is almost TOO easy you could miss it... at the top left of the amazon page select unlimited instant videos then prime instant videos.    If you have a kindle fire there is a toggle from prime/all videos.

Yeah, I think this is what happened. It was a little too user friendly.
Title: Re: Amazon.com
Post by: tstensberg on May 08, 2012, 05:20:13 PM
I use Amazon.com for nearly all of my big ticket item purchases and have never had a problem.  Becoming an Amazon Prime member is well worth the cost.  If you know anyone who is currently attending college and has a .stu e-mail account... you can get prime for free.  I believe you can link up to three accounts with the same e-mail.
Title: Re: Amazon.com
Post by: FreeLancer on May 08, 2012, 06:57:42 PM
Something I've just started using is Amazon's Trade-In program.  Match books, CDs, DVDs, and electronics to items they're looking for, throw them in a box, print out a receipt and pre-paid shipping, and in a week or so you get a credit on your account.  Could I get more selling these items on my own?  Probably, but for me it's not worth the time and hassle.  They don't have a market for everything I'd like to unload, but I was surprised to make several hundred bucks getting rid of stuff that was no longer useful to me.  The more esoteric and academic stuff seems to be in the highest demand.  Pulp fiction and pop artists....not so much.
Title: Re: Amazon.com
Post by: TLBones on May 08, 2012, 07:23:14 PM
It works just as well as netflix...  not sure about # of videos but it is substantially less than netflix but is getting bigger slowly.    It's really just an added bonus for being a prime member.   Originally I became a prime member because it was cheaper than paying shipping on a large tool I needed....now I'm not sure I'd give it up! 
Title: Re: Amazon.com
Post by: CrunchDog on June 14, 2012, 04:50:16 AM
Amazon is like insurance when shopping online to me. If I ever have a problem with anyone selling on the site, 3rd party stores, Amazon will have your back. +1 for amazon.com endorsement.
Title: Re: Amazon.com
Post by: bsteimel on June 22, 2012, 10:05:22 AM
+1 For amazon.  Been a member for a long time and a prime member for slighltly less then that.
another great tip

You can share your prime membership with friends and family.  It is only the shipping benefits, not Subscribe and Save, video rental and other benefits.  At least it's something. 
Title: Re: Amazon.com
Post by: TLBones on June 22, 2012, 09:06:51 PM
+1 For amazon.  Been a member for a long time and a prime member for slighltly less then that.
another great tip

You can share your prime membership with friends and family.  It is only the shipping benefits, not Subscribe and Save, video rental and other benefits.  At least it's something.

Good tip!   I didn't know that.   The prime shipping is no small thing!
Title: Re: Amazon.com
Post by: howardsheppard on July 05, 2012, 08:35:19 AM
Another Amazon devotee here!  I've been a Prime member for several years and have been MORE than satisfied with the few times I've spoken to their customer service folks.

My problem is it's too easy to spend every $$ I make there!   :o ;D
Title: Re: Amazon.com
Post by: Mastoo on July 05, 2012, 04:27:56 PM
Put in a new toilet last week - from Amazon, free shipping
Title: Re: Amazon.com
Post by: TexDaddy on July 05, 2012, 04:47:51 PM
We are prime members and our whole family enjoys the videos a lot.

They may not have the specific video, movie or TV program you are looking for, but I would bet anyone could find many items to their taste.

We joined prime to save on shipping. The videos are pure gravy.
Title: Re: Amazon.com
Post by: howardsheppard on July 05, 2012, 05:36:37 PM
Prime members:  if you own a Kindle you get the "Lending Library" which lets you download one book at a time for no additional cost as part of the deal.

Just navigate to the Lending Library on your Kindle and go nuts!
Title: Re: Amazon.com
Post by: Bennington1776 on July 06, 2012, 01:13:30 AM
I have noticed that Amazon Prime now includes access to 5,000 on-line Movies and TV shows. I have been browsing the catalog and it seems comparable to Netflix (not sure if the #'s are close...).

Is anyone using this portion of the service? Prime already seems like a great deal and this might convince us to join...

Thanks for the info I am a prime member and did not know this. 

I also shop a lot through Amazon.  They are great to work with.  I have had a couple of issues in the past with items ordered but they have always been corrected promptly and will continue to give them my business.  I have even had some success with getting local companies to match their prices for a couple of items I did not want to wait for.
Title: Re: Amazon.com
Post by: rbradley on July 11, 2012, 12:21:22 PM
Amazon absolutely rocks. First purchase was in 1999. Spent well into 5 digits with them since then.

Couple tips:



All your tips were great, and although I've only been a "sometimes buyer" from amazon, I think I'm going to look into it much more now. *Of course, using the TSP link :P
Title: Re: Amazon.com
Post by: mrdan on July 11, 2012, 08:37:25 PM
Just experienced another +1 for Amazon. I bought a book from Amazon July of 2011. It was on canning and preserving food. I didn't use the book much till this summer when I really did a bunch of canning. That's when I noticed that the book was printed/bound wrong and pages were missing and/or out of order. No big deal, just a printing issue. So I contact Amazon via chat. After about 30 seconds the rep informs me that they don't take back books after 30 days, however in this case they'll overnight me a replacement book and all I have to do is ship back the wrong book for free. You just can't get better service than that.
Title: Re: Amazon.com
Post by: FreeLancer on November 25, 2015, 10:28:34 PM
Resurrecting an old thread with recent experience:

I hit the buy button on some targets this morning at 8am and it told me to expect the delivery on the 27th, which is totally reasonable with tomorrow being Thanksgiving and the 27th being Black Friday.  However, at 8:30 tonight the door bell rings and a box flops down by the door.  I look out and this beat up Corolla (I guess Ontrac is hiring pizza delivery guys now) is backing out of the driveway and there's my order, delivered the same day!

So I look at the tracking info onlline, figuring it must have originated from the relatively new distribution center that's about 8 miles east of me, only to discover that it was shipped from a town that's about 10 miles west of me.  What?  Why are there two fulfillment centers that close together?  So I did some searching and found that there's actually 4 Amazon fulfillment centers within 12 miles of my house.  Four!?  And there's only 6 in all of California.

I'm not quite sure how I should feel about that.
Title: Re: Amazon.com
Post by: chad on November 26, 2015, 07:59:53 AM
I see they also started to collect sales tax, when did that start?
Title: Re: Amazon.com
Post by: iam4liberty on November 26, 2015, 08:05:54 AM
I see they also started to collect sales tax, when did that start?

As soon as a company has a fulfillment center in a state they have to collect sales tax as it becomes an in-state sale.  Eventually Amazon will be collecting sales tax in all states as they continue to add facilities to speed delivery.   It is no different than any other retailer.
Title: Re: Amazon.com
Post by: endurance on November 26, 2015, 09:34:59 AM
Wow. I recently got an email saying they couldn't deliver a package at 9:30pm on a Saturday. I figured it was a mistake, as I know the USPS doesn't deliver at that time. Guess this explains it. All my mail goes to a UPS store storefront, which has normal business hours.
Title: Re: Amazon.com
Post by: FreeLancer on November 26, 2015, 10:44:20 AM
I have the US Postal Service delivering Amazon orders to me on Sunday all the time.
Title: Re: Amazon.com
Post by: TexDaddy on November 26, 2015, 12:00:06 PM
I have the US Postal Service delivering Amazon orders to me on Sunday all the time.
Me too. I was totally shocked the first time that happened.
Title: Re: Amazon.com
Post by: endurance on November 26, 2015, 12:28:40 PM
How is this happening?  I thought the USPS was telling congress to make budget constraints a couple years ago they'd have to end Saturday deliveries.  Now they're delivering on Saturday night and Sundays?   :o
Title: Re: Amazon.com
Post by: FreeLancer on November 26, 2015, 12:50:28 PM
Someone got clue and realized it's a free market and they're going to have to actually compete to survive.
Title: Re: Amazon.com
Post by: Ms. Albatross on November 26, 2015, 05:22:43 PM
Speaking of Amazon.  They are doing a promotion this weekend of 30% off one book.  I was looking on my wish list for an expensive book that might be worthwhile purchasing with this discount.  I found Dr. Bones & Nurse Amy's book The Survival Medicine Handbook.  The price right now is $35.92.  With this discount, I could get it for $25.92.  I'm thinking of pulling the trigger.

Quote
To use this promotion, you must enter "HOLIDAY30" at checkout under the "Gift cards & promotional codes" section to receive 30% off any ONE (1) book, with a maximum discount of $10.

▪ The discount will be applied to the highest priced book in your order.

▪ This offer is valid on print books only. Excludes Kindle eBooks and Audible Audiobooks, Book Rentals and Amazon Gift Cards.

▪ The promotion is valid for a limited time, on orders placed between November 26, 2015 at 12:00am EST and November 30, 2015 at 02:59am EST.
Title: Re: Amazon.com
Post by: RitaRose1945 on November 26, 2015, 09:01:21 PM
 :popcorn:
Title: Re: Amazon.com
Post by: Remington on November 26, 2015, 10:16:51 PM
Speaking of Amazon.  They are doing a promotion this weekend of 30% off one book.

Just used that coupon to save a few bucks. Thanks for sharing.
Title: Re: Amazon.com
Post by: RuggedCyclist on November 26, 2015, 10:21:30 PM
Has anyone heard about or tried their two hour delivery? I keep hearing about it on Pandora ads.
Title: Re: Amazon.com
Post by: Stwood on January 08, 2016, 06:41:41 PM
Amazon rocks  ;D
Title: Re: Amazon.com
Post by: A Pawn on January 08, 2016, 10:03:42 PM
Since I haven't read all this link so I don't know if anyone has mentioned this, but Amazon Prime members also have access to lots of free music too...

Take it easy...  8)

Title: Re: Amazon.com
Post by: Mastoo on January 09, 2016, 06:23:35 AM
Amazon rocks  ;D

They offered a discount on home services, so I bought a new exercise gadget - free shipping for a 320 pound box and a guy showed up to assemble it. He did a good job and saved me the headache from squinting at the tiny undecipherable directions. Yeah Amazon! They don't seem to offer things like electrical or plumbing in my area yet, but that would be attractive since Amazon includes some kind of "Happiness guarantee"
Title: Re: Amazon.com
Post by: CagedFeral on February 08, 2017, 03:27:36 AM
We've been a Prime member about 18 months now. Nothing but good to say. I had 1 return in that time & it could not have been easier.

I've heard they're trying to take over the world but atleast they're doing it right so far. Walmart did this for 20 years and is nothing but a direct conduit from China. Amazon sells from many small businesses that would never get a contract at walmart. I think Amazon is doing a good job & if anything they are setting the bar for competition right now. They have a model others will study & use to become the next retail king in 20 years.

Also the subscribe & save is a good deal. Any 5 items shipped together is 15% off. We have things like trash bags & soap that we will be buying somewhere anyway. I figure why not make it easy & save money too?

www.tspaz.com
Title: Re: Amazon.com
Post by: Carl on February 08, 2017, 03:50:27 AM
At almost 400 orders in one year,I take real advantage of Prime and the almost free shipping,the Prime Pantry GROCERY box with flat rate shipping often arrives the next day and is a deal for shut-ins like me.
Title: Re: Amazon.com
Post by: CagedFeral on February 08, 2017, 05:12:14 AM
At almost 400 orders in one year,I take real advantage of Prime and the almost free shipping,the Prime Pantry GROCERY box with flat rate shipping often arrives the next day and is a deal for shut-ins like me.

We have not messed with the pantry option yet. I'll have to look into that more.
I'm a hermit myself Carl. Work & Home. Some family calls every six months just to make sure I'm kickin.

Another thing good about Amazon is the store card. I got one about 8 so months ago. 5% cash credit back on every dollar. Works for me but I pay my credit accts in full every week.

Oh & the prime tv is good but not great. Alot of good stuff but it seems the 5 star rating system does work! Amazon puts strange things on there. I've backed out after 10 minutes on Amazon tv 100% more than Netflix. I did see Gangs of New York again the other night on Amazon. Bill the Butcher was really not as bad as I remembered!
Title: Re: Amazon.com
Post by: Stwood on February 08, 2017, 08:39:14 AM
I need to ramp up the subscribe & save and use it to that 15% advantage. So far I haven't.
Pantry I've used several times.
Title: Re: Amazon.com
Post by: ChrisFox on February 08, 2017, 09:22:12 AM
I also use the amazon store card. 5 percent off everything you buy on amazon. With as much as I buy though amazon it adds up.
Title: Re: Amazon.com
Post by: CagedFeral on February 09, 2017, 06:27:32 AM
I need to ramp up the subscribe & save and use it to that 15% advantage. So far I haven't.
Pantry I've used several times.

You just need 5 Items. Any value.
 
Title: Re: Amazon.com
Post by: Mastoo on February 09, 2017, 06:59:12 AM
I also use the amazon store card. 5 percent off everything you buy on amazon. With as much as I buy though amazon it adds up.

If you're a prime member you can get their Visa Prime card. It gives 5% cash back at Amazon and 1% everywhere else. It almost makes up for Amazon recently starting to charge me sales tax.
Title: Re: Amazon.com
Post by: Stwood on February 09, 2017, 08:57:26 AM
You just need 5 Items. Any value.
 

Yes. I usually only have 2-3 items on there. Only 2 now, as they can't seem to get the aspirin restocked
Title: Re: Amazon.com
Post by: CagedFeral on February 11, 2017, 05:02:42 AM
Yes. I usually only have 2-3 items on there. Only 2 now, as they can't seem to get the aspirin restocked

Yes, seems like some things are hit & miss on there. My wife wants Mrs Myers cleaning products but it's not always in stock for subscribe & save.
Title: Re: Amazon.com
Post by: MaddoginMass on February 11, 2017, 06:28:32 AM
I was just putting together my first pantry order yesterday.  In addition to the free 2 day shipping, if you instead pick the economy shipping (arrives in a week) you will get a $5 credit to pantry.  If I don't need it in 2 days, like gifts for my daughters bday next month, I'll take the $5 credit.
Title: Re: Amazon.com
Post by: Stwood on February 11, 2017, 07:53:38 PM
I've got a shipping credit, and need to use it before it evaporates.
Title: Re: Amazon.com
Post by: mountainmoma on February 11, 2017, 10:48:41 PM
I do not shop amazon often, as I just dont shop anywhere often. But, I have noticed this, don't know if this is happening to others; 3 times in the last 5 months I have ordered items from someone scamming. So, no item ever sent. The first time was the hardest as it was for a textbook and my daughter was counting on it for school, and by the time we realized it wasnt going to show, the other used ones were bought out. So, had to spend more money for a more expensive than average used text, and then priority shipping.

I do not have prime as I dont order enough.

All 3 times, Amazon did refund our money, but I wonder if this is getting worse as I had never had it happen at all until last August.

I also wonder if these scammers actually get money out of the deal, I had thought that Amazon didnt pay until order received, but maybe that is not so.
Title: Re: Amazon.com
Post by: Stwood on February 12, 2017, 09:41:26 AM
First Ive heard of the scamming MM. I don't know.
Most of my orders are Amazon, or sometimes 2nd party sellers which Amazon handles.
I seldom ever buy from the third party sellers because of the shipping costs.
Title: Re: Amazon.com
Post by: mountainmoma on February 12, 2017, 11:26:13 AM
First Ive heard of the scamming MM. I don't know.
Most of my orders are Amazon, or sometimes 2nd party sellers which Amazon handles.
I seldom ever buy from the third party sellers because of the shipping costs.

Maybe we were just unlucky. They did refund. I do get quite alot here fine, although I do not order as much as some here. Shipping costs are a big deal to us, so I either wait until I have the minimum amount to get free shipping, or the item is a good price with shipping, like the text books, they are never part of group shipping, but an Amazon owned new textbook is much more expensive, even with shipping on the others. I have also sold quite a few textbooks on Amazon.
Title: Re: Amazon.com
Post by: Carl on February 12, 2017, 11:32:18 AM
I have had problem with China sellers shipping on 5 occasions and Amazon A to Z Guarantee took care of the money refund without question.
May be a common problem with some countries or sellers.
Title: Re: Amazon.com
Post by: chad on February 12, 2017, 11:42:49 AM
I have had problem with China sellers shipping on 5 occasions and Amazon A to Z Guarantee took care of the money refund without question.
May be a common problem with some countries or sellers.


Me to, all China sellers. I try to find items "fulfilled be amazon"
Title: Re: Amazon.com
Post by: RitaRose1945 on February 12, 2017, 11:51:13 AM
I've never had a problem with something not shipping, and I order a lot of stuff from them.


I've only once not gotten what I ordered, and in that case, they sent me the workbook instead of the book.  After double checking that it wasn't my fault, I went to process the return so I could get the one I really needed.  They gave me the packing slip to return it, then almost immediately sent me an email basically saying, "You know what?  We screwed up.  Just keep the workbook and we're overnighting the correct one."

Title: Re: Amazon.com
Post by: Stwood on February 12, 2017, 12:06:47 PM
Yes they go overboard to take care of you. At least they have for me.
On those canning flats, I was on chat with them about 30 minutes getting it straightened out, and I was dealing with a foreigner I believe on the other end. Once I got him to understand what had happened, all things were taken care of almost immediately. 
Title: Re: Amazon.com
Post by: FreeLancer on February 12, 2017, 12:41:15 PM
Anybody else noticed a change with Amazon's previously very generous return process in the last few weeks?  For the last couple years UPS would come by my house for pickup at no charge, now it looks like the buyer has to take the return to a UPS location, and in some circumstances actually pay for the shipping, or to an Amazon Locker. I maybe do three or four returns per year, so it's not really a game changer, plus from a business perspective it's totally understandable, but it's taken a bit of the shine off of the Amazon experience for me.
Title: Re: Amazon.com
Post by: RitaRose1945 on February 12, 2017, 12:56:15 PM
Anybody else noticed a change with Amazon's previously very generous return process in the last few weeks?  For the last couple years UPS would come by my house for pickup at no charge, now it looks like the buyer has to take the return to a UPS location, and in some circumstances actually pay for the shipping, or to an Amazon Locker. I maybe do three or four returns per year, so it's not really a game changer, plus from a business perspective it's totally understandable, but it's taken a bit of the shine off of the Amazon experience for me.


Last time I had a return (back around Christmas), then they paid for shipping and I had to return it to a UPS location or pay something to have it picked up (I think).  Since the UPS store is right next to the grocery store, it wasn't a huge deal to me.

They refunded the purchase price even before I dropped it off there, though they said it might take a few days after they received it.
Title: Re: Amazon.com
Post by: Stwood on February 12, 2017, 01:52:37 PM
I did one return eon's ago. Nothing lately
Title: Re: Amazon.com
Post by: CagedFeral on February 13, 2017, 05:12:08 AM
Anybody else noticed a change with Amazon's previously very generous return process in the last few weeks?  For the last couple years UPS would come by my house for pickup at no charge, now it looks like the buyer has to take the return to a UPS location, and in some circumstances actually pay for the shipping, or to an Amazon Locker. I maybe do three or four returns per year, so it's not really a game changer, plus from a business perspective it's totally understandable, but it's taken a bit of the shine off of the Amazon experience for me.

I hope that's not true. I've only made one return about  8 months ago. It could not have been more easy. I left it on the porch and someone picked it up with no charge. The shine will fade if I need to jump hoops for a return.
Title: Re: Amazon.com
Post by: Carl on February 13, 2017, 05:24:29 AM
I have found it more depends on the reason for return:

I ordered the wrong thing...you pay
Wife did not like the color....you pay
Item not as advertised .......they pay

Though over the last few months ,most often ,items ordered and shipped from China simply don't arrive and I get immediate credit
though after the item does not arrive ,often 6 weeks of being separated from some of my cash has me somewhat disturbed.
Title: Re: Amazon.com
Post by: endurance on February 16, 2017, 05:26:10 AM
I guess I never noticed the return thing since I pick up all my mail at a ups store, so returns have always been as easy as picking up my mail. All this talk about people stealing Amazon items off of porches isn't a problem when it's behind the counter at the store. I started using a commercial PO box because I was never home for deliveries, but it's saved me from having to forward my mail with two separate moves and is in the same parking lot as the grocery store I hit on the way home anyway.

I continue to be impressed at the convenience of Amazon and the sheer number of products available at the best price. Prime is not only a money saver on shipping, it's where I watch some of my favorite movies and tv shows. I'm hooked.
Title: Re: Amazon.com
Post by: RitaRose1945 on February 16, 2017, 09:12:23 AM
I guess I never noticed the return thing since I pick up all my mail at a ups store, so returns have always been as easy as picking up my mail. All this talk about people stealing Amazon items off of porches isn't a problem when it's behind the counter at the store. I started using a commercial PO box because I was never home for deliveries, but it's saved me from having to forward my mail with two separate moves and is in the same parking lot as the grocery store I hit on the way home anyway.

Now they have Amazon Locker, which is pretty cool.  There are at least a few on my way home from work.  I don't think it works for really large items, but they deliver it to a locker connected to something like a grocery store, then send you a code so you can open the locker.  The only drawbacks I can see are that it won't fit very large items (like the cargo cover Jay just ordered - about 8" x 8" x 6 feet) and if you don't pick it up within three days they send it back.

https://www.amazon.com/gp/help/customer/display.html?nodeId=201530900 (https://www.amazon.com/gp/help/customer/display.html?nodeId=201530900)

Title: Re: Amazon.com
Post by: Smurf Hunter on February 16, 2017, 09:16:30 AM
Now they have Amazon Locker, which is pretty cool.  There are at least a few on my way home from work.  I don't think it works for really large items, but they deliver it to a locker connected to something like a grocery store, then send you a code so you can open the locker.  The only drawbacks I can see are that it won't fit very large items (like the cargo cover Jay just ordered - about 8" x 8" x 6 feet) and if you don't pick it up within three days they send it back.

https://www.amazon.com/gp/help/customer/display.html?nodeId=201530900 (https://www.amazon.com/gp/help/customer/display.html?nodeId=201530900)

As I live deep inside Amazon territory, I'm local to many of the lockers.  Though I have never used them, if I lived in a more dense residential area I might.

We also have the delivery drones in beta test nearby.  It's only a matter of time before Bubba figures out the ideal shotshell and choke combination for hunting drone.
Title: Re: Amazon.com
Post by: Ms. Albatross on February 16, 2017, 09:24:51 AM

We also have the delivery drones in beta test nearby.  It's only a matter of time before Bubba figures out the ideal shotshell and choke combination for hunting drone.

 :spit:

(http://i.imgur.com/XRtsM9Z.jpg)
Title: Re: Amazon.com
Post by: Carl on February 16, 2017, 09:28:08 AM
As I live deep inside Amazon territory, I'm local to many of the lockers.  Though I have never used them, if I lived in a more dense residential area I might.

We also have the delivery drones in beta test nearby.  It's only a matter of time before Bubba figures out the ideal shotshell and choke combination for hunting drone.

(http://i1167.photobucket.com/albums/q639/kb5wmy/drone-munition_zpspcvuoyno.jpg) (http://s1167.photobucket.com/user/kb5wmy/media/drone-munition_zpspcvuoyno.jpg.html)
Title: Re: Amazon.com
Post by: fritz_monroe on February 16, 2017, 09:29:28 AM
I have the US Postal Service delivering Amazon orders to me on Sunday all the time.
Same here.  Unfortunately 6 of the 8 times I've ordered and it was delivered on Sunday, it was not delivered to my house.  It was delivered to my neighbor's house instead.  We have a shared driveway and they don't use the regular drivers for Sunday delivery.
Title: Re: Amazon.com
Post by: Smurf Hunter on February 16, 2017, 09:43:05 AM
(http://i1167.photobucket.com/albums/q639/kb5wmy/drone-munition_zpspcvuoyno.jpg) (http://s1167.photobucket.com/user/kb5wmy/media/drone-munition_zpspcvuoyno.jpg.html)

My next order contains toilet paper, Q-tips and zip-lock sandwhich bags.    LOL
Title: Re: Amazon.com
Post by: mountainmoma on August 09, 2017, 03:10:31 PM
One of my few amazon orders, I had some amazon credit, so I ordered a refurbished ryobi multi-tool, so the ups driver went to hand me 2 of them, I told him I had only ordered one, so he might as well return the other. Then, I went into the house, and opened the one I kept, and it was missing 2 needed parts. I call and leave a message, and email a message to the distributer. No answer, all I realy want is the 2 parts, or an exchange. No contact from anyone, then next day, I get an email with a return shipping label to get a refund. I dont want a refund, I want the product ! SO, I write back. No response. I ordered a new one from Home Depot today, and am returning the other. Maybe my daughter will need a text book to use my credit. It is just realy hit or miss with them. I understand that I wont be out money, but I have work here that needs done that needs that tool ! Same with other things in the past that never made it at all, we order these things as we do need them !

 This was my seventh order since and inclusive of March this year, as 3 of the orders were for others using my account. The books all came fine, the dried eggs/hashbrowns and easter bunnys came fine, bike lock was fine, kids' and pets' pet spray is always fine. This tool was not.

It is the complete lack of communication that bothers me. I HATE being treated like a commodity or none-entity, which is how this "return" is feeling like, like no-one read the email or listened to the phone message I left. SO, as bad as home depot can be, it is better than this when there is a problem !
Title: Re: Amazon.com
Post by: fritz_monroe on August 09, 2017, 03:24:43 PM
MM, was that fulfilled by Amazon?  Or strictly sold on Amazon and another company did everything else?  I've never had a problem with anything I bought that was either sold by Amazon or fulfilled by Amazon.  The only problems were with companies that sold through Amazon.
Title: Re: Amazon.com
Post by: mountainmoma on August 09, 2017, 04:53:39 PM
MM, was that fulfilled by Amazon?  Or strictly sold on Amazon and another company did everything else?  I've never had a problem with anything I bought that was either sold by Amazon or fulfilled by Amazon.  The only problems were with companies that sold through Amazon.

these things are sold thru Amazon, most likely. But that is the thing to remember, it is just a clearing house, there can be alot of problems, unlike a regular store which is itself selling what it is selling. Now, we always did get our money back, it is just a big time suck for a certain portion of the purchases, and it did not used to be this way, quality of sellers has gone down. And, the other thing to be aware of is that the ratings are not always accurate, for various reasons, but one being that they are often allowed ot delete negative reviews, my negative review for the canning lid flats was deleted, for example. Right now, the seller of the multitool has a negative review by me still there, but let's see if it gets left up.
Title: Re: Amazon.com
Post by: Smurf Hunter on August 09, 2017, 05:06:11 PM
That's why I almost always prefer buying "prime" items.  Unless it's an exotic item not available or there's a big price increase (very rare).
I have bought a TV and returned it at no cost or questions.  My wife buys a few hundred dollars in school clothes this time of year and returns 2/3 that don't fit or my kids don't like.
Such as the same sweater in 4 colors and my daughter can keep 1.  Never a whimper or complaint from amazon. 

(http://imgur.com/sft3sPr.jpg)
Title: Re: Amazon.com
Post by: fritz_monroe on August 09, 2017, 05:29:10 PM
I do the same thing, stick to Prime items.  But I also look for the fulfilled by Amazon line as well. 
Title: Re: Amazon.com
Post by: Stwood on August 11, 2017, 08:22:59 AM
I stick to Prime also. Once in a while (seldom) I'll do a third party that offers free shipping.


If I have an order problem, like on the canning flats earlier this year, I'll get on chat and get it resolved. Doesn't take long (10-15 min) doing it that way.
Title: Re: Amazon.com
Post by: Carl on August 11, 2017, 10:40:25 AM
  I mostly use PRYME or fulfilled by Amazon though I will take a bargain from China on occasion and as AMAZON operates with escrow from 'other' sellers I have had no problem with a credit refund from Amazon when I have shipping issues or defective items etc and rarely even have to return a product for such credit ...though I do order some 300 plus orders a year from Amazon...their policy of pleasing the customer is exceptional. 
Title: Re: Amazon.com
Post by: FreeLancer on August 11, 2017, 02:52:39 PM
MM, I just read thru this whole thread and noticed you seem to have had the worst experience with Amazon out of all of us.  I'm wondering if it's because you're not a Prime member?  I bet the first thing on the customer service algorithm is.....Prime Member: Yes or No? 

All customers should be equal but some may be more equal than others.


I've recently gone further down the rabbit hole by signing up for the Amazon Store Credit Card (not the Visa one) so I could get the 5% statement credit on Amazon purchases.  I apparently buy a lot of stuff from them, because the extra discount is turning out to be even more than I initially expected. Another side benefit has been it's been much easier to itemize my purchases when I'm entering the information into Quicken.  It was always tricky before because large orders get split up and charged separately if they're shipped at different times or locations, which meant that a lot of stuff got entered as a Miscellaneous category when I reconciled my Visa statement. Now the Amazon statement lists each item, so I have no excuse for not accurately categorizing every single purchase, which isn't necessarily to my advantage when my wife looks at the Gun or Tool categories.
Title: Re: Amazon.com
Post by: Carl on August 11, 2017, 06:03:52 PM
  I think MM has problems due to her location,out in the sticks...I'm guessing.
Title: Re: Amazon.com
Post by: mountainmoma on August 11, 2017, 06:48:19 PM
  I think MM has problems due to her location,out in the sticks...I'm guessing.

I never used to have any problems, from any sellers on Amazon until the past year, so I am merly noting the change, that some of the non-Amazon sellers there are going downhill.

The problems with scammers offering products for sale that they dont have, or misrepresenting an item that turns out to have missing parts doesnt have to do with my location, it is true that those were not  "fulfilled by Amazon" I do not order much, and until real recently, a fair amount of what little I do order was used textbook purchases from private parties that list on Amazon, so I buy those based on condition and price and do not pay more to get from Amazon itself.

My location can cause idiots like OnTrac to mis-deliver, but anything from UPS or USPS is better here than more urban because we (knock on wood) do not have people stealing packages like they do in town ! My son says what the papers say is true, that Amazon packages were stolen frequently from teh porch at his previous place, even though there was a solid, 6 ft redwood gate and fence they opened first to get there. His present location, which I'm about to drive over to, will likely be as bad, and no gate before the porch. The large pot I gave them when they moved in was stolen off the porch the first night

I will order from Amazon, because, as everyone else has observed, it will get made right and I will get my money back.

My usual mail-order delivery is excellent, and we have the same one UPS driver who learns all about where to leave everyones stuff, we chatted briefly today as he dropped off the package from Home depot with the new multi-tool, and took away they package of the missing parts muti-tool I got from the no-name Amazon seller.   
Title: Re: Amazon.com
Post by: Carl on August 11, 2017, 07:08:06 PM
  OK MM,I have not experienced this myself,but have heard tales of such happenings.
Title: Re: Amazon.com
Post by: RitaRose1945 on August 11, 2017, 08:06:14 PM
I totally forgot that my son had ordered brakes and rotors for his truck, which came in two boxes.  Someone stole the less cumbersome half, leaving the 50 pound half on the doorstep.


My son was worried, since he's not exactly wealthy, and couldn't afford to buy them again.  I told him to relax.  Between my lack of impulse control and Jay buying his work stuff through my Prime account, Amazon wants very much that I stay a happy customer.

It was replaced within two days.
Title: Re: Amazon.com
Post by: FreeLancer on August 11, 2017, 09:16:41 PM
Between my lack of impulse control and Jay buying his work stuff through my Prime account, Amazon wants very much that I stay a happy customer.

It was replaced within two days.

I've wondered about that, and whether they track which addresses or neighborhoods that have theft problems.  Did they change anything on their end in terms of how they shipped future items? 

Knock on wood, I haven't had a delivery stolen when left by the front door, so I've probably grown a little complacent.  I get a little twinge of worry with the Bulk Ammo deliveries, but so far not enough to check the box requiring a signature from the FedEx guy.
Title: Re: Amazon.com
Post by: mountainmoma on August 12, 2017, 12:21:59 AM
  OK MM,I have not experienced this myself,but have heard tales of such happenings.


Oh, for sure. This area, everyone knows the UPS driver by first name, or just about.
Title: Re: Amazon.com
Post by: RitaRose1945 on August 12, 2017, 08:22:36 AM
I've wondered about that, and whether they track which addresses or neighborhoods that have theft problems.  Did they change anything on their end in terms of how they shipped future items? 

Knock on wood, I haven't had a delivery stolen when left by the front door, so I've probably grown a little complacent.  I get a little twinge of worry with the Bulk Ammo deliveries, but so far not enough to check the box requiring a signature from the FedEx guy.

I haven't seen any changes.

We have considered using Amazon Locker (https://www.amazon.com/gp/help/customer/display.html?nodeId=201530900) for more expensive items.  If you're in the city, it's a good option, though I haven't gotten around to actually trying it out.  In a nutshell, they deliver your package to a locker at a nearby store (our closest one is in front of the grocery store about half a mile away) and they give you a code or you can scan a barcode to open the locker.
Title: Re: Amazon.com
Post by: FreeLancer on August 25, 2017, 04:56:05 PM
Anybody tried AmazonFresh?  Is it worth another $15 a month on top of Prime membership?

Title: Re: Amazon.com
Post by: LvsChant on August 26, 2017, 01:15:42 PM
Haven't tried it. I've used Amazon Pantry for sending things to my son at college... and it works very well.