Author Topic: Black Filters Failing Without Notice  (Read 3134 times)

Offline jm0

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Black Filters Failing Without Notice
« on: April 29, 2014, 08:04:46 PM »
https://www.youtube.com/watch?v=36SW5-o6kyI

Am I doing something wrong?

This is the 6th filter to break in the last 18 months. They usually break when cleaning, granted I've become VERY careful with them, but I've still lost two during normal operation (which were never touched since installation).

In one case I knew it was broken because the water was rushing out too fast, in the other case I noticed it was broken because I have hard water and could see the orange color in the bottom reservoir. In the latter case I was likely drinking dirty water for days without knowing.

This is a game changer for Berkey users since the filter can fail without the user knowing. Unless this is user error I think we need to find another solution for filtration, but what could I be doing wrong? At first I thought I was being too rough when cleaning tipping the top reservoir on its side but I've 2 break without touching them.

Thanks

endurance

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Re: Black Filters Failing Without Notice
« Reply #1 on: April 29, 2014, 08:38:24 PM »
When did you buy them?  They had a period of time they were warrantying them due to defective gluing.  Search the Berkey thread for more information.

Offline jm0

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Re: Black Filters Failing Without Notice
« Reply #2 on: April 29, 2014, 08:50:54 PM »
Thanks: 2012 and 2014

Offline theberkeyguy

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Re: Black Filters Failing Without Notice
« Reply #3 on: May 03, 2014, 07:46:05 AM »
Thanks: 2012 and 2014

The elements you have are from 2011, the new bases since 2012 have teeth on them, making it all but impossible for the elements to come apart.  Because your elements do not have the teeth, they are from 2011.

theberkeyguy
Berkey Water Purification Systems:
www.directive21.com

Offline jm0

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Re: Black Filters Failing Without Notice
« Reply #4 on: May 03, 2014, 07:49:23 AM »
Thanks, that's the answer I was hoping for. I'm surprised that the folks at Amazon sent me old filters. I guess that's what I get...

Offline theberkeyguy

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Re: Black Filters Failing Without Notice
« Reply #5 on: May 06, 2014, 08:57:44 AM »
Thanks, that's the answer I was hoping for. I'm surprised that the folks at Amazon sent me old filters. I guess that's what I get...

Our name on amazon is: LPC Survival - Berkey Guy
http://www.amazon.com/gp/browse.html?ie=UTF8&marketplaceID=ATVPDKIKX0DER&me=A1ZJ0FT1LVYVUP

We recommend being very careful on amazon, if you purchase a set of Black Berkey Elements or any Berkey product from a unauthorized-distributor, we cannot warranty the product.

theberkeyguy
Berkey Water Purification Systems:
www.directive21.com

Offline Blue Sky

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Re: Black Filters Failing Without Notice
« Reply #6 on: August 28, 2014, 12:11:40 AM »
Good evening, Jeff.  Posted on wrong thread - sorry  :-[
It is what it is.

Offline theberkeyguy

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Re: Black Filters Failing Without Notice
« Reply #7 on: August 28, 2014, 05:50:10 PM »
No worries Blue Sky.

theberkeyguy
Berkey Water Purification Systems:
www.directive21.com

Offline goofyshooter

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Re: Black Filters Failing Without Notice
« Reply #8 on: August 28, 2014, 07:37:51 PM »
Thats why Jack says..... "Why buy from any one but Jeff The Berky Guy?"  Plus if your an MSB member Jeffs prices are good!