Author Topic: Kudos for Bulkammo customer service  (Read 1510 times)

Offline Melting

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Kudos for Bulkammo customer service
« on: June 26, 2014, 01:02:05 PM »
Just wanted to let everyone on the board know that I have recently had an issue with some ammo I purchased from Bulkammo. They went above and beyond in resolving a problem they did not cause. Had I purchased from wal-mart or Cabelas I would have been stuck.(and I do buy from those two as well)
So not only do I get a good deal and fast shipping from Bulkammo, there is customer service in the event of a problem.
Just wanted to give them the credit they have earned.

Offline hackmeister

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Re: Kudos for Bulkammo customer service
« Reply #1 on: June 27, 2014, 06:22:53 AM »
What was the issue? I've had good experiences with bulk ammo in the past as well.

Offline Melting

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Re: Kudos for Bulkammo customer service
« Reply #2 on: June 27, 2014, 09:10:42 AM »
Shoulder was out of spec on some ammo I purchased a while ago. By the time I shot any I figured it was way past the window of opportunity to have the problem resolved.
Bulkammo took care of me anyway. No hassles, I just provided some pics and measurements that I am sure they forwarded to the manufacturer.  Resolved completely in just over a day.
I will say they are very quick to respond to email and very good with follow up.
This issue was really on the manufacturer but bulkammo  stepped up for me.

They are going to get a bigger chunk of my ammo budget going forward.